Massood joined OutStart (acquired by Kenexa Corporation in February 2012) as President and CEO in March of 2001 with more than 25 years of technology and management experience. Under his leadership, OutStart has grown from a newly funded software company with one product and a handful of customers to a market leader with strong revenues and hundreds of customers. During his short tenure with OutStart he has overseen five successful mergers and acquisitions. Prior to OutStart, Massood was President of the eService Division of Broadbase Software, a leading provider of eCRM solutions. Before that, as President and CEO of Servicesoft, a leading provider of intelligent eService solutions, he directed the successful merger with Broadbase Software. Massood held executive positions with Lewtan Technologies Inc. and Cayenne Software, Inc. He has also held a number of senior management positions at Computervision Corporation.
Massood graduated from the Massachusetts Institute of Technology with a Bachelor of Science degree in Civil Engineering.