SugarCRM Inc., the world's leading provider of commercial open source customer relationship management (CRM) software, and Optaros Inc., an international assembler of Next Generation Internet (NGI) applications, today announced the extension of their existing strategic partnership to include a multi-national presence throughout the U.S. and Europe.

The expanded strategic partnership will offer SugarCRM and Optaros customers a single line of support through Optaros, which has a presence throughout Europe and the United States. Optaros’ more than 150 consultants are leading open source deployment experts who can offer a wide range of consulting services and integration support.

”We are pleased to extend our relationship with Optaros, as its consultants know the CRM domain extremely well and have extensive open source software implementation skills.”, says Lars Nordwall, Vice President of Worldwide Sales at SugarCRM. “Optaros’ strong positioning in both U.S. and European markets as well as their ability to assemble large, complex solutions for enterprise clients, makes Optaros an ideal partner for us.”

Today, open source CRM solutions are successfully competing against expensive, proprietary CRM options due to the flexibility and fast time-to-value that open source applications offer. In less than four years, SugarCRM has built a community of over 60,000 members and seen adoption of its application by thousands of companies around the world.

”Large organizations are switching to SugarCRM for its flexibility and superior return on investment,” says Bruno von Rotz, Vice President for Strategy & Research at Optaros. “This expanded partnership will enable our consultants to implement what is clearly becoming the next-generation CRM platform.”

“SugarCRM has a transparent architecture and allows for agile adaptation and integration into the enterprise environment“, says Thomas Lundqvist, CRM/self-service practice lead at Optaros. “The SugarCRM solution is exactly what clients need today in a fast changing business environment.”

Optaros has developed deep SugarCRM implementation experience over the past three years. Implementation examples include CISEL, State of Vaud as well as implementations in a number of consumer-facing industries where SugarCRM handles the customer management aspects of complex, assembled solutions. And Optaros itself has been using SugarCRM internally as a cornerstone of its enterprise application platform for the last two years.

About SugarCRM
SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM offers several deployment options, including on-demand, on-premise and appliance-based solutions to suit customers' security, integration and configuration needs.

For more information visit http://www.sugarcrm.com.