1. ACCESS TO AND USE OF THE SITES
1.1 License. Subject to these Terms, General Catalyst grants you a non-transferable, non-exclusive, revocable, limited license to use and access the Sites solely for your own personal, noncommercial use.
1.2 Certain Restrictions. The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Sites, whether in whole or in part, or any content displayed on the Sites; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Sites; (c) you shall not access the Sites in order to build a similar or competitive website, product, or service; and (d) except as expressly stated herein, no part of the Sites may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Sites shall be subject to these Terms. All copyright and other proprietary notices on the Sites (or on any content displayed on the Sites) must be retained on all copies thereof.
1.3 Information Disclosed by You. If you provide us with business plan ideas or related materials via our Sites, we cannot agree to obligations of confidentiality or non-disclosure with regard to such information. By submitting information or materials to General Catalyst via our Sites, you or anyone acting on your behalf, acknowledge that any such information or materials will not be considered confidential or proprietary. Any information submitted or provided by you to this Sites may be publicly accessible. Important and private information should be protected by you. General Catalyst is not liable for protection of privacy of electronic mail or other information transferred through the Internet or any other network that you may use. Please consider this carefully before sending us any information or other materials that you deem confidential or proprietary.
1.4 No Offer, Solicitation or Advice. Nothing on this Sites is intended to constitute (i) an offer, or solicitation of an offer, to purchase or sell any security, other asset or service, (ii) investment advice or an offer to provide such advice, or (iii) a basis for making any investment decision. Neither this Sites nor any of the content, materials and information available on or through this Sites make any effort to present a comprehensive or balanced description of General Catalyst or its investment activities.
1.5 Disclosure Regarding Titles and References. Although certain individuals may be identified on this Sites, including, without limitation, as “Managing Directors,” “Venture Partners”, “Principals”, “Vice Presidents” and “Associates”, such titles reflect business usage that is customary within the venture capital industry and are not intended to indicate that a particular individual is actually a partner or general partner of any partnership as those terms are used for legal purposes and references to such individuals on this Sites should not, in and of itself, be interpreted, or construed, to mean or imply that such individuals have the authority to manage the affairs and operations of General Catalyst. The identification of, or references to, “entrepreneurs”, “advisors”, “founders”, “executives” and “XIRs”, among others, on this Sites should not be interpreted, or construed, to mean or imply that such individuals are employees of General Catalyst or are under General Catalyst’ supervision or control.
1.6 Modification. General Catalyst reserves the right, at any time, to modify, suspend, or discontinue the Sites (in whole or in part) with or without notice to you. You agree that General Catalyst will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Sites or any part thereof.
1.7 No Support or Maintenance. You acknowledge and agree that General Catalyst will have no obligation to provide you with any support or maintenance in connection with the Sites.
1.8 Ownership. You acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Sites and its content are owned by General Catalyst or General Catalyst’s suppliers. Neither these Terms (nor your access to the Sites) transfers to you or any third party any rights, title or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 1.1. General Catalyst and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.
You agree to indemnify and hold General Catalyst (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Sites, (b) your violation of these Terms or (c) your violation of applicable laws or regulations. General Catalyst reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of General Catalyst. General Catalyst will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
3. THIRD-PARTY LINKS & ADS; OTHER USERS
3.1 Third-Party Links & Ads. The Sites may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”). Such Third-Party Links & Ads are not under the control of General Catalyst, and General Catalyst is not responsible for any Third-Party Links & Ads. General Catalyst provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.
3.2 Other Users. Your interactions with other Sites users are solely between you and such users. You agree that General Catalyst will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Sites user, we are under no obligation to become involved.
3.3 Release. You hereby release and forever discharge the General Catalyst (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Sites (including any interactions with, or act or omission of, other Sites users or any Third-Party Links & Ads). IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”
THE SITE IS PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS, AND GENERAL CATALYST (AND OUR SUPPLIERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SUPPLIERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF FIRST USE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
5. LIMITATION ON LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GENERAL CATALYST (OR OUR SUPPLIERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF GENERAL CATALYST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THIS AGREEMENT (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS (U.S. $50). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SUPPLIERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THIS AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
6. TERM AND TERMINATION.
Subject to this Section, these Terms will remain in full force and effect while you use the Sites. We may suspend or terminate your rights to use the Sites at any time for any reason at our sole discretion, including for any use of the Sites in violation of these Terms. Upon termination of your rights under these Terms, your right to access and use the Sites will terminate immediately. General Catalyst will not have any liability whatsoever to you for any termination of your rights under these Terms. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 1.2 through 1.8 and Sections 2 through 7.
7.1 Changes. These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us (if any), and/or by prominently posting notice of the changes on our Sites. You are responsible for providing us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. Any changes to these Terms will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you (if applicable) or thirty (30) calendar days following our posting of notice of the changes on our Sites. These changes will be effective immediately for new users of our Sites. Continued use of our Sites following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
7.2 Dispute Resolution. Please read this Arbitration Agreement carefully. It is part of your contract with General Catalyst and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
(a) Applicability of Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with the Terms or the use of any product or service provided by the General Catalyst that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the General Catalyst, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.
(b) Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the General Catalyst should be sent to: 20 University Road, Suite 450,Cambridge, Massachusetts 02138. After the Notice is received, you and the General Catalyst may attempt to resolve the claim or dispute informally. If you and the General Catalyst do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
(c) Arbitration Rules. Arbitration shall be initiated through the American Arbitration Association (“AAA”), an established alternative dispute resolution provider (“ADR Provider”) that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall agree to select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of the arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules are in conflict with the Terms. The AAA Consumer Arbitration Rules (“Arbitration Rules”) governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the award sought is less than Ten Thousand U.S. Dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is Ten Thousand U.S. Dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any hearing will be held in a location within 100 miles of your residence, unless you reside outside of the United States, and unless the parties agree otherwise. If you reside outside of the U.S., the arbitrator shall give the parties reasonable notice of the date, time and place of any oral hearings. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. If the arbitrator grants you an award that is greater than the last settlement offer that the General Catalyst made to you prior to the initiation of arbitration, the General Catalyst will pay you the greater of the award or $2,500.00. Each party shall bear its own costs (including attorney’s fees) and disbursements arising out of the arbitration and shall pay an equal share of the fees and costs of the ADR Provider.
(d) Additional Rules for Non-Appearance Based Arbitration. If non-appearance based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.
(e) Time Limits. If you or the General Catalyst pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.
(f) Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and the General Catalyst, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and the General Catalyst.
(g) Waiver of Jury Trial. THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in a court and are subject to very limited review by a court. In the event any litigation should arise between you and the General Catalyst in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE GENERAL CATALYST WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
(h) Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER.
(i) Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
(j) Severability. If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.
(k) Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
(l) Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with General Catalyst.
(m) Small Claims Court. Notwithstanding the foregoing, either you or the General Catalyst may bring an individual action in small claims court.
(n) Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
(o) Claims Not Subject to Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Arbitration Agreement.
(p) Courts. In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within Middlesex County, Massachusetts, for such purpose
7.3 Export. The Sites may be subject to U.S. export control laws and may be subject to export or import regulations in other countries. You agree not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from General Catalyst, or any products utilizing such data, in violation of the United States export laws or regulations.
7.4 Disclosures. General Catalyst is located at the address in Section 7.8. If you are a California resident, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Product of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
7.5 Electronic Communications. The communications between you and General Catalyst use electronic means, whether you use the Sites or send us emails, or whether General Catalyst posts notices on the Sites or communicates with you via email. For contractual purposes, you (a) consent to receive communications from General Catalyst in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that General Catalyst provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.
7.6 Entire Terms. These Terms constitute the entire agreement between you and us regarding the use of the Sites. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”. If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Your relationship to General Catalyst is that of an independent contractor, and neither party is an agent or partner of the other. These Terms, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without General Catalyst’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. General Catalyst may freely assign these Terms. The terms and conditions set forth in these Terms shall be binding upon assignees.
7.7 Copyright/Trademark Information. Copyright © 2018 General Catalyst. All rights reserved. All trademarks, logos and service marks (“Marks”) displayed on the Sites are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.
7.8 Contact Information:
20 University Road
Cambridge, Massachusetts 02138
Telephone: (617) 234-7000
Last updated: October 4, 2022
This privacy notice (“Notice”) describes how General Catalyst Group Management, LLC [General Catalyst] and its affiliates (“General Catalyst” or “we” or “us” or “our”) collect, use and share personal data of users (“you”) of this website, [www.generalcatalyst.com] (the “Site”). We are the controller of personal data obtained via our website, meaning we are the organization legally responsible for deciding how and for what purposes it is used. This Notice also applies to any of our other websites that post this Notice. This Notice does not apply to websites that post different statements.
For all California residents, please also refer to our California Consumer Privacy Act Privacy Notice.
[#1]1. WHAT WE COLLECT[#1]
We may collect and otherwise process different types of personal data from multiple sources, including: (i) collecting personal data directly from you; (ii) personal data that is automatically generated about you; and (iii) personal data that we receive about you from other. Your personal data that we may collect includes:
- Identity/Contact information: including your first name, last name, middle names, title, work email address, work phone number as well as other information you directly give us on our Site, telephone numbers;
- Services data: including your usernames and passwords, details about payments to and from you, other details of services you have obtained from us or we have obtained from you, transaction information, and your interest, feedback and survey responses;
- Professional information: including your job title, email address, phone number, addresses, employment status, employer name, previous positions, and professional experience; and
- Usage data: including IP address, website usage and other technical data such as details of your visit to our websites, or information collected through cookies and other tracking technologies (please refer to our Cookie Notice for more details); and
- Publicly available information: including information from public registers of individuals; public registers of companies, charities, law firms, chartered accountant, stock or commodities exchange participants, mutual and other entities; public registers of sanctioned persons and entities; other public sources.
[#2]2. INFORMATION YOU PROVIDE TO US[#2]
[#3]3. USE OF PERSONAL DATA[#3]
Under certain data protection laws, we can only use your personal data if we have a valid reason, e.g.:
- where you have given consent (“Consent”);
- to comply with our legal and regulatory obligations (“Legal Obligations”)
- for the performance of a contract with you or to take steps at your request before entering into a contract (“Performance of a Contract”), or
- for our legitimate interests or those of a third party (“Legitimate Interests”).
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own.
The nature of your interaction with us will determine how General Catalyst will process your personal data. The relevant specific purposes and lawful bases (to the extent required by applicable data protection laws) for which General Catalyst will process your personal data are set out below in the relevant tables:
- For visitors to and users of our Site
- For visitors to our offices
- For representatives of our service providers or professional advisers or investors or other counterparties
- For all visitors, users, representatives, professional advisers, investors and other counterparties
[#f1]For visitors to and users of our Site[#f1]
1.Purpose of Processing
To operate our Site and maintain, and improve our sites and services
Category of Personal Data
Identity/Contact data, Services data, Usage data
Where your consent is required by applicable laws. In all other cases, where it is in our legitimate interests to process such data in order for General Catalyst to operate its website and business, such as (i) for IT operations; (ii) IT security and maintenance, and systems controls; (iii) to be efficient as we can so we can deliver the best service to you; (vi) to place cookies or similar technologies on our webpages in order to track users as set out in our Cookie Notice where consent is not required.
Third Party Recipient
2.Purpose of Processing
To respond to comments and questions and provide customer service.
Category of Personal Data
Identity/Contact data, Services data, Professional information
It is in our legitimate interests to process such data in order for General Catalyst to provide the expected service, including to send technical notices, updates, security alerts, and support and administrative messages.
Third Party Recipient
3.Purpose of Processing
To conduct electronic direct marketing to you
Category of Personal Data
Identity/Contact data, Professional information, Publicly available information, Usage data
Where your consent is required by applicable laws. In all other cases, where it is in our legitimate interests to process such data in order to promote our services and products and provide value added benefits to customers, for example, educational seminars, forums, other services and products offered by General Catalyst. For customers and users located in the EU, EEA or UK: If you are a customer, we will only use your email address to send you information about similar General Catalyst products or services. You can object to the future processing of your contact data to contact you by e-mail at any time and free of charge.
Third Party Recipient
MailChimp, SendInBlue, Diobox
[#f2]For visitors to our offices[#f2]
1.Purpose of Processing
To register your attendance at our offices
Category of Personal Data
To comply with our legal obligations, including to comply with any applicable health and safety obligations. Where it is in our legitimate interests to ensure safety and security in our offices.
Third Party Recipient
[#f3]For representatives of our service providers or professional advisers or investors or other counterparties[#f3]
1.Purpose of Processing
To conduct business with you/the business you represent
Category of Personal Data
Where it is in our legitimate interests (i) to contact you; (ii) to manage our relationship
Third Party Recipient
2.Purpose of Processing
To invoice you
Category of Personal Data
Identity/Contact data Professional information
In order to perform our obligations under our contract (with you or with the entity you represent). In all other cases, where it is in our legitimate interests to invoice you or an entity that you represent.
Third Party Recipient
[#f4]For all visitors, users, representatives, professional advisers, investors and other counterparties[#f4]
1.Purpose of Processing
To meet current or future legal and regulatory obligations.
Category of Personal Data
Identity/Contact data, Services data
To comply with our legal obligations. In all other cases, where it is in our legitimate interests to protect and enhance General Catalyst and our business and operations, including (i) to comply with applicable regulations and guidance as well as internal policies and procedures; (ii) for audit purposes and quality checks, and (iii) to respond to requests from legal, regulatory, judicial, administrative, governmental and other official bodies.
Third Party Recipient
A Relevant governmental or regulatory authorities or any other party to whom General Catalyst is under an obligation or required or expected to make disclosure Professional Advisers (e.g. lawyers, auditors, accountants, banking, insurance, consultancy)
2.Purpose of Processing
To protect our rights, including initiating and defending claims, protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
Category of Personal Data
Identity/Contact data, Services data
Where it is in our legitimate interests to protect General Catalyst and our business including by: (i) collecting amounts from you; (ii) enforcing our legal rights; (iii) initiating claims; (iv) defending claims; (v) preventing and detecting crime, fraud and other abuses; (vi) investigating and attending to enquiries; and (vii) creating and maintaining our risk related models.
Third Party Recipient
Relevant governmental or regulatory authority or any other party to whom General Catalyst is under an obligation or required or expected to make disclosure Professional Advisers (e.g. legal advisors, auditors, and accountants)
3.Purpose of Processing
In case of sale, merger, reorganization, restructuring, investment or similar
Category of Personal Data
Identity/Contact data, Services data
Where it is in our legitimate interests to manage and develop the General Catalyst business by enabling corporate transactions. Such transactions may require the provision of your personal data to actual or potential buyers, investors, merger entities, or assignees of General Catalyst/ General Catalyst Group entities’ business or assets. Such data provision may also occur to allow such parties to evaluate or complete the corporate transaction.
Third Party Recipient
Professional Advisers (e.g. lawyers, auditors, accountants) Actual or potential buyers, investors, merger entities, or assignees of General Catalyst/ General Catalyst Group entities’ business or assets
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Failure to provide us with the relevant personal data, in cases where you are legally or contractually required to provide it, may result in our being unable to establish or continue our business relationship with you or to provide products and services to you.
In general, we will not conduct any processing activities relating to your personal data that involves any automated decision-making (including profiling). Typically, there is always human involvement. However, where we make a decision or profile through automated means, then we will put systems in place that comply with applicable laws.
[#4]4. SHARING OF PERSONAL DATA[#4]
We will share personal data with our group entities as follows: General Catalyst Group Management, LLC and its affiliates, who may also act as data controllers with respect to the personal data we collect about you (and in those cases, this Notice is also provided on their behalf). We also routinely share personal data with other third party recipients as identified above, for the purposes identified above.
We may also share aggregated and/or anonymized data with others for their own uses.
We may use your personal data to send you updates (by email, text message, telephone or post) about our services. We have a legitimate interest in using your personal data for marketing purposes (see above ‘Use of personal data’). This means that we do not usually need your consent to send you marketing information. However, where consent is needed, we will ask for this separately and clearly.
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you. You may send requests about personal data to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal data.
[#6]6. THIRD PARTY WEBSITES[#6]
Our Site may contain links to third party websites. When you click on a link to any other website or location, including to social networking sites, you will leave our Site and go to another site, and another entity may collect your personal data. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Notice do not apply to these outside websites or content, or to any collection of your personal data after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.
[#7]7. A NOTE ABOUT CHILDREN[#7]
We do not intentionally gather personal data from visitors who are children. If a child submits personal data to us and we learn that the personal data is the information of a child, we will attempt to delete the information as soon as possible. If you believe that we might have any personal data from a child, please contact us via the manner set forth below.
[#8]8. A NOTE TO USERS OUTSIDE OF THE UNITED STATES[#8]
If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge that your personal data may be processed for the purposes identified in the Notice in the U.S. and in other countries, where laws regarding processing of personal data may be less stringent than the laws in your country. However, we will seek to ensure a similar degree of protection is afforded to it by ensuring certain safeguards are implemented, together with enforceable rights and effective legal remedies for you, in accordance with applicable law.
Please contact us if you want further information on the mechanisms used by us when transferring your personal data.
[#9]9. DATA SUBJECT RIGHTS[#9]
Depending upon applicable law and circumstances, you may have the following rights:
The right to be provided with a copy of your personal data
The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)
The right to require us to delete your personal data—in certain situations
Restriction of processing
The right to require us to restrict processing of your personal data in certain circumstances, e.g. if you contest the accuracy of the data
The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
The right to object: at any time to your personal data being processed for direct marketing (including profiling) in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests.
Not to be subject to automated individual decision making
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
Please contact us if you have any query or concern about our use of your information (see below ‘Contact Information’). We hope we will be able to resolve any issues you may have.
You may also have the right to lodge a complaint with the Information Commissioner or any relevant data protection supervisory authority. The Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.
[#10]10. DATA RETENTION[#10]
We will not keep your personal data for longer than we need it for the purpose for which it is used. In general, this means that we will generally not keep your personal data for longer than 5 years, subject to any applicable laws and/or regulatory requirements.
Following the end of the of the relevant retention period, we will delete or anonymize your personal data.
[#11]11. CONTACT INFORMATION[#11]
We welcome your comments or questions about this Notice. You may also contact us at our address if you have any questions about this Notice or the information we hold about you, to exercise a right under applicable data protection law or to make a complaint:
[#12]12. CHANGES TO THIS PRIVACY NOTICE[#12]
We may change this Notice. If we make any changes, we will change the “Last Updated” date above.
Views expressed on this website or in “posts” (including podcasts, videos, and other social media) are those of the individual General Catalyst personnel—whether quoted in, contributor to, or author of such posts—and are not the views of General Catalyst Group Management LLC (“General Catalyst”) or its respective affiliates. General Catalyst is an investment adviser registered with the U.S. Securities and Exchange Commission. Registration as an investment adviser does not imply any special skill or training. The posts are not directed to any investors or potential investors, and do not constitute an offer to sell — or a solicitation of an offer to buy — any securities, and may not be used or relied upon in evaluating the merits of any investment.
Nothing contained in this Disclaimer is intended to modify or amend any other written agreement you may have with General Catalyst, if any, which is currently in effect (“Other Agreements”). In the event of any inconsistency between this Disclaimer and any Other Agreement, the Other Agreement will govern.
This website is for informational purposes only. This website does not purport to be all-inclusive and does not contain all material information that a prospective investor may require when contemplating making an investment. The contents in here — and available on any associated distribution platforms and any public General Catalyst online social media accounts, platforms, and other sites (collectively, “content distribution outlets”) — should not be construed as or relied upon in any manner as investment, legal, tax, or other advice. You should consult your own advisers as to legal, business, tax, and other related matters concerning any investment. The investments and strategies discussed herein are not suitable for all investors. Any projections, estimates, forecasts, targets, prospects or opinions expressed in these materials are subject to change without notice and may differ or be contrary to opinions expressed by others.
Certain information contained in here has been obtained from third-party sources, including from portfolio companies of funds managed by General Catalyst. While taken from sources believed to be reliable, General Catalyst has not independently verified such information and makes no representations about the enduring accuracy of the information or its appropriateness for a given situation and are not responsible for any inaccuracies, omissions and dated information contained in such information and make no representation or warranty, express or implied, with respect to the fairness, correctness, accuracy, reasonableness or completeness of any of the information contained herein, and expressly disclaim any responsibility or liability therefor.. The inclusion of third party logos herein does not imply affiliation with or endorsement by such firms or businesses. All information contained herein is subject to revision and does not purport to be complete. The content speaks only as of the date indicated.
Under no circumstances should any posts or other information provided on this website — or on associated content distribution outlets — be construed as an offer soliciting the purchase or sale of any security or interest in any pooled investment vehicle sponsored, discussed, or mentioned by General Catalyst personnel. Nor should it be construed as an offer to provide investment advisory services; an offer to invest in a General Catalyst-managed pooled investment vehicle will be made separately and only by means of the confidential offering documents of the specific pooled investment vehicles — which should be read in their entirety, and only to those who, among other requirements, meet certain qualifications under federal securities laws. Such investors, defined as accredited investors and qualified purchasers, are generally deemed capable of evaluating the merits and risks of prospective investments and financial matters. Any investment decisions in connection with a General Catalyst-managed pooled investment vehicle should be based on the information contained in the confidential offering documents.
There can be no assurances that General Catalyst’s investment objectives will be achieved or investment strategies will be successful. Any investment in a vehicle managed by General Catalyst involves a high degree of risk including the risk that the entire amount invested is lost. Any investments or portfolio companies mentioned, referred to, or described are not representative of all investments in vehicles managed by General Catalyst and there can be no assurance that the investments will be profitable or that other investments made in the future will have similar characteristics or results. Investment objectives and results may vary substantially over time. An investment in a General Catalyst-managed pooled investment vehicle is not intended to be a complete investment program for any investor. Select investments highlighted or included on this website have been presented solely for illustrative purposes, have been selected in order to provide the types of investments made by General Catalyst and do not purport to be a complete list. A more complete list of investments made by funds managed by General Catalyst is available here. [Excluded from this list are investments for which the issuer has not provided permission for General Catalyst to disclose publicly.] Past results of General Catalyst’s investments, pooled investment vehicles, or investment strategies are not indicative of future results.
Certain materials and information in this website contain the opinions and beliefs of General Catalyst and/or General Catalyst senior management and are based on a variety of assumptions and estimates that are subject to various risks. These views are made in good faith in relation to the facts known at the time of preparation and are subject to change without notice. The information and opinions on this website do not constitute a warranty or representation of any kind and shall not form the basis of any warranty or representation if any offering documentation is subsequently entered into by a prospective investor. While General Catalyst believes the information contained herein to be accurate and drawn from reliable sources, neither General Catalyst nor any of its affiliates makes any representation or warranty, express or implied, as to the accuracy or completeness of the information contained herein. Users of this website agree that General Catalyst, its affiliates and their respective partners, members, employees, officers, directors, agents and representatives shall have no liability for any misstatement or omission of fact or any opinion expressed herein.
This website identifies a number of benefits inherent in General Catalyst’s services and operations on behalf of General Catalyst-managed pooled investment vehicles, although any such investment vehicle is also subject to a number of material risks associated with these benefits, as further identified in the confidential offering documents of the relevant General Catalyst-managed pooled investment vehicle. Although General Catalyst believes that General Catalyst and its personnel will have competitive advantages in identifying, diligencing, monitoring, consulting, improving and ultimately selling investments on behalf of any General Catalyst-managed pooled investment vehicle, there can be no guarantee that General Catalyst will be able to maintain such advantages over time, outperform third parties or the financial markets generally, implement its investment strategy or achieve its investment objectives for any General Catalyst-managed pooled investment vehicle or any investment, or avoid losses. For additional information regarding risks and potential conflicts of interest regarding an investment in a General Catalyst-managed pooled investment vehicle, please see the risk factors and conflicts of interest disclosures in the the relevant confidential offering documents of the applicable vehicle.
There is no guarantee that General Catalyst will successfully implement and make investments in companies that create positive ESG impact while enhancing long-term shareholder value and achieving financial returns. To the extent General Catalyst engages with companies on ESG-related practices and potential enhancements thereto, such engagements may not achieve the defined financial and social results, or the market or society may not view any such changes as desirable. Considering ESG qualities when evaluating an investment may result in the selection or exclusion of certain investments based on General Catalyst’s view of certain ESG-related and other factors, carries the risk that General Catalyst-managed pooled investment vehicles may underperform funds that do not take ESG-related factors into account because the market may ultimately have a different view of a particular company's performance than anticipated by General Catalyst.
This website may provide links to websites operated by other entities. These links are provided strictly for your convenience. In addition, third-party sites may be linked to this website with or without General Catalyst’s consent. General Catalyst makes no warranty or representation regarding, do not endorse, and do not accept any responsibility for, any websites linked to or from this website of information appearing thereon. By clicking on any link herein (or copying and pasting its URL into your web browser) you acknowledge and agree that use of third-party websites is strictly at your own risk. Certain information contained in this website constitutes “forward-looking statements” that can be identified by the use of forward-looking terminology such as “may,” “will,” “should,” “expect,” “anticipate,” “target,” “project,” “estimate,” “intend,” “continue,” or “believe” or the negatives thereof or other variations thereon or comparable terminology. Due to various risks and uncertainties, actual events or results or the actual performance of any General Catalyst investment may differ materially from those reflected or contemplated in such forward-looking statements. No person or entity should rely on these forward-looking statements when making any investment decision. There is no obligation for General Catalyst to update or alter any forward-looking statements, whether as a result of new information, future events or otherwise. All forward-looking statements contained herein are qualified in their entirety by the foregoing cautionary statements.
[Certain statements about General Catalyst made by portfolio company executives [including in any videos herein] are intended to illustrate General Catalyst’s business relationship with such persons, including with respect to General Catalyst’s facilities as a business partner, rather than General Catalyst’s capabilities or expertise with respect to investment advisory services. Portfolio company executives were not compensated in connection with their participation[, although they generally receive compensation and investment opportunities in connection with their portfolio company roles, and in certain cases are also owners of portfolio company securities and/or investors in General Catalyst-sponsored vehicles]. Such compensation and investments subject participants to potential conflicts of interest in making the statements herein. General Catalyst does not make any representation or warranty as to the accuracy or completements of the information contained herein and it should not be assumed that investments made in the future will be comparable in quality of performance to the investments described herein.]
With respect to General Catalyst funds that are registered in Japan, General Catalyst will provide to any member of the Japanese public a copy of such documents as are required to be made publicly available pursuant to Article 63 of the Financial Instruments and Exchange Act of Japan. Please contact email@example.com to request such documents.
Effective Date: 10/4/2022
Last Reviewed on: 10/4/2022
This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Where noted in this Notice, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some its requirements.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
- Publicly available information from government records.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA’s scope, like:
- ~health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- ~personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
In particular, we have collected the following categories of personal information from our clients and investors within the last twelve (12) months:
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
D. Commercial information.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
F. Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
G. Geolocation data.
Physical location or movements.
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.
I. Professional or employment-related information.
Current or past job history or performance evaluations.
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We obtain the categories of personal information listed above from the following categories of sources:
- Directly from you. For example, from forms you complete or products and services you purchase.
- Indirectly from you. For example, from observing your actions on our Site.
- Third party vendors that provide databases.
Use of Personal Information
We do not sell your personal information. We may use or disclose the personal information we collect for one or more of the following purposes:
- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a service, we will use that information to provide that service to you. We may also save your information to facilitate future communications and services.
- To provide, support, personalize, and develop our Site, products, and services.
- To create, maintain, customize, and secure your account with us.
- To process your requests, transactions, and payments and prevent transactional fraud.
- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
- To help maintain the safety, security, and integrity of our Site, products and services, databases and other technology assets, and business.
- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
- As described to you when collecting your personal information or as otherwise set forth in the CCPA.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we make efforts to ensure that the recipient will both keep that personal information confidential and not use it for any purpose except performing the contract.
We share your personal information with the following categories of third parties:
- Firms that provide assistance in servicing General Catalyst and that have a need for such information, such as CRMs or other service providers.
Disclosures of Personal Information for a Business Purpose
In the preceding twelve (12) months, General Catalyst has disclosed the following categories of personal information for a business purpose:
Category A: Identifiers
We disclose your personal information for a business purpose to the following categories of third parties:
- Service providers.
Sales of Personal Information
In the preceding twelve (12) months, General Catalyst has not sold personal information.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources for the personal information we collected about you.
- Our business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
- ~sales, identifying the personal information categories that each category of recipient purchased; and
- ~disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
We do not provide these access and data portability rights for B2B personal information.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
- Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
- Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
We do not provide these deletion rights for B2B personal information.
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
- Calling us at 617-234-7000
- Emailing us at firstname.lastname@example.org
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
- ~An email address that operates as a user log-in with General Catalyst, name, and date of birth.
- ~Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights.
Changes to Our Privacy Notice
We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will post the updated Notice on the Site and update the Notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.